
Enzymatic Ear Solution with Anti-Itch Support
Product Description
ZYMOX Otic Enzymatic Solution With 1% Hydrocortisone is a once-daily ear solution for dogs and cats with acute or chronic otitis externa. The patented LP3 Enzyme System supports ear health, while 1% hydrocortisone helps relieve inflammation and irritation. Directions specify applying to an uncleaned ear canal, with no ear cleaning before or during use.
Benefits
- Once-Daily Protocol: Simple, non-invasive daily application routine.
- No Pre-Cleaning: Apply to the uncleaned ear canal as directed.
- Enzymatic Support: LP3 Enzyme System helps promote healthier ears.
- Inflammation Relief: Hydrocortisone 1% helps reduce irritation and itching.
- Course Guidance: 7 days acute use, 14 days chronic use.
Ingredients
Active Ingredients: Hydrocortisone (1.0%).
Inactive Ingredients: Benzyl Alcohol, Dextrose, Glucose Oxidase, Glycerin, Hydroxypropyl Cellulose, Lactoferrin, Lactoperoxidase, Lysozyme, Potassium Iodide, Propylene Glycol, Purified Water.
How to Use
Directions for Use
- Shake Bottle: Shake well before applying the ear solution.
- Apply Liberally: Fill the uncleaned ear canal with the solution.
- Massage Gently: Massage the ear base to distribute the product.
- Wipe Excess: Remove excess from the outer ear after application.
- Use Daily: Apply once daily for 7 days, 14 days chronic.
Additional Information
Precautions
- No Cleaning: Do not clean ears before or during use.
- No Other Topicals: Avoid other ear products or ear cleaners.
- Avoid Water: Keep water out of ears; reapply if water enters.
- Do Not Use: Do not use on punctured eardrums.
- Reproductive Caution: Do not use on pregnant or lactating females.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What conditions is ZYMOX Otic Enzymatic Solution With 1% Hydrocortisone labeled for?
Ans: ZYMOX Otic Enzymatic Solution With 1% Hydrocortisone is labeled for the treatment of acute and chronic otitis externa in dogs and cats. The formula combines the LP3 Enzyme System for ear health support with 1% hydrocortisone to help relieve inflammation and irritation.
Q2: What is the correct way to apply ZYMOX Otic With 1% Hydrocortisone?
Ans: Shake the bottle, then apply ZYMOX Otic With 1% Hydrocortisone liberally to fill the uncleaned ear canal. Massage the base of the ear to distribute the solution into the affected area, then wipe away excess from the outer ear.
Q3: Why does ZYMOX Otic With 1% Hydrocortisone say not to clean ears first?
Ans: Directions state not to clean ears before or during use of ZYMOX Otic With 1% Hydrocortisone. Avoiding ear cleaners helps protect the LP3 Enzyme System's enzyme activity during the once-daily protocol and the recommended treatment duration.
Q4: How long should ZYMOX Otic With 1% Hydrocortisone be used for acute versus chronic issues?
Ans: For acute cases, directions indicate using ZYMOX Otic With 1% Hydrocortisone once daily for 7 days. For chronic infections, directions indicate once-daily use for 14 days. Discontinue and consult a veterinarian if symptoms worsen.
Q5: Can ZYMOX Otic with 1% Hydrocortisone be used with other ear medications or cleaners?
Ans: No. Directions advise not using ZYMOX Otic With 1% Hydrocortisone with other topical ear products or ear cleaners, because enzyme activity may not work properly when combined. If additional therapy is needed, consult a veterinarian first.
Q6: What should be avoided during the treatment course?
Ans: Avoid letting water get into or near the ear while using ZYMOX Otic With 1% Hydrocortisone, and reapply if water enters the ear. Do not use on punctured eardrums. Store at room temperature and keep out of reach of children.
Q7: Can ZYMOX Otic with 1% Hydrocortisone be used on pregnant or nursing pets?
Ans: No. The warning information states not to use ZYMOX Otic With 1% Hydrocortisone on pregnant or lactating females. If a pregnant or nursing dog or cat develops ear discomfort, consult a veterinarian for appropriate alternatives.
Q8: What active ingredient provides anti-inflammatory support in this ear solution?
Ans: Hydrocortisone 1.0% is the listed active ingredient in ZYMOX Otic With 1% Hydrocortisone. The formula also includes LP3-related enzymes and supporting ingredients that promote ear health when used as directed, once daily, without pre-cleaning.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
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We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
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Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
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If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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