
Enzymatic Ear Relief with Anti-Itch Support
Product Description
ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone provides targeted ear care for dogs and cats experiencing itching, irritation, or inflammation. The patented LP3 Enzyme System, when combined with 0.5% hydrocortisone, helps soothe inflamed ear canals and support microbial balance. The no-pre-clean formula allows direct application to uncleaned ears for convenient, stress-free treatment.
Benefits
- Itch Relief: 0.5% hydrocortisone helps reduce redness and irritation.
- Enzyme Defense: LP3 Enzyme System supports antimicrobial activity.
- No Pre-Cleaning: Designed for use in uncleaned ear canals.
- Gentle Formula: Non-toxic and non-stinging solution.
- All Life Stages: Suitable for dogs and cats of any age.
Ingredients
Active Ingredients: Hydrocortisone (0.5%), Glucose Oxidase, Lactoferrin, Lactoperoxidase, Lysozyme.
Inactive Ingredients: Purified Water, Propylene Glycol, Glycerin, Hydroxypropyl Cellulose, Dextrose, Potassium Iodide, Benzyl Alcohol.
How to Use
Directions for Use
- Shake Well: Shake thoroughly before each use.
- Fill Canal: Apply to the uncleaned ear canal until filled.
- Massage Base: Gently massage the base of the ear.
- Wipe Excess: Remove excess solution with cotton or gauze.
- Daily Course: Apply once daily for 7–14 days or as directed.
Additional Information
Precautions
- External Use Only: Do not use in eyes or mouth.
- Avoid Deep Insertion: Do not insert the applicator tip deeply.
- Do Not Combine: Avoid using with other ear medications unless directed.
- Monitor Condition: Consult a veterinarian if symptoms persist or worsen.
- Steroid Sensitivity: Use caution in pets sensitive to corticosteroids.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone used for?
Ans: ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone is formulated to help relieve itching, redness, and inflammation associated with minor ear infections and irritated ear canals in dogs and cats.
Q2: Do I need to clean the ear before applying ZYMOX Enzymatic Ear Solution?
Ans: No. The manufacturer specifies that ZYMOX Enzymatic Ear Solution should be applied to uncleaned ears. Pre-cleaning can interfere with the enzyme system, reducing treatment effectiveness.
Q3: How often should ZYMOX Enzymatic Ear Solution be applied?
Ans: Directions indicate applying the solution once daily for 7 to 14 days. A veterinarian may adjust the duration depending on the severity and the response to treatment.
Q4: What does the 0.5% hydrocortisone do in this formula?
Ans: The 0.5% hydrocortisone helps reduce inflammation, itching, and redness within the ear canal. It provides anti-itch support while the LP3 Enzyme System works to manage microbial presence.
Q5: Can ZYMOX Enzymatic Ear Solution be used on puppies and kittens?
Ans: Manufacturer information states ZYMOX Enzymatic Ear Solution is suitable for dogs and cats of all ages, including puppies and kittens, when used according to label directions.
Q6: What is the LP3 Enzyme System in ZYMOX Enzymatic Ear Solution?
Ans: The LP3 Enzyme System includes glucose oxidase, lactoferrin, lactoperoxidase, and lysozyme. These enzymes are included to support antimicrobial activity and help maintain a healthy ear environment.
Q7: Should ZYMOX Enzymatic Ear Solution be used with other ear cleaners?
Ans: The manufacturer advises against combining ZYMOX Enzymatic Ear Solution with other ear medications or cleaners unless directed by a veterinarian, as this may interfere with enzyme effectiveness.
Q8: When should veterinary care be sought while using this product?
Ans: Veterinary evaluation is recommended if ear symptoms worsen, do not improve after the treatment course, or are accompanied by severe swelling, discharge, pain, or strong odor.
Q9: Can water enter the ear during treatment?
Ans: Avoid introducing water into the ear canal during treatment, as dilution may reduce product effectiveness and prolong irritation.
Q10: Is ZYMOX Enzymatic Ear Solution considered safe and non-stinging?
Ans: Product information states that the solution is non-toxic and non-stinging when used as directed. Proper application into the ear canal and a gentle massage help ensure comfortable administration.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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