KetoHex XL Wipes (60 Count) - US 5053
KetoHex XL Wipes (60 Count) - US 5053
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- The return request is submitted within 30 days of confirmed delivery
Antiseptic Wipes for Skin Folds and Hygiene
Product Description
KetoHex XL Wipes are antiseptic cleansing pads specifically designed for dogs, cats, and horses with skin conditions that respond to chlorhexidine and ketoconazole. The large wipe size makes them ideal for cleaning face folds, paw and finger folds, underarms, and groin areas while supporting routine hygiene between baths with a convenient, single-use application.
Benefits
- Antiseptic Support: Helps cleanse skin areas responsive to chlorhexidine and ketoconazole.
- Large Wipe Size: Covers larger areas efficiently with fewer wipes per use.
- Fold-Friendly Design: Suitable for face folds, paw folds, underarms, and groin.
- Multi-Species Use: Labeled for topical use on dogs, cats, and horses.
- Between-Bath Care:Supports routine skin hygiene between regular bathing sessions.
Ingredients
Active Ingredients: Chlorhexidine Gluconate 2%, Ketoconazole 1%.
Inactive Ingredients: Water, Propylene Glycol, Nonoxynol-9, Lactic Acid, Polysorbate 20, Aloe Barbadensis Leaf Juice, Glycerin, Fragrance, Methylisothiazolinone.
How to Use
Directions for Use
- Thorough Application: Wipe affected areas completely using one clean pad.
- Usage Frequency: Apply 1 to 3 times daily or as directed by a veterinarian.
- Prevent Licking: Do not allow pets to lick treated areas until dry.
- Single-Use Only: Use a fresh wipe for each application.
- Skin Condition Check: Do not apply to open wounds or raw skin.
Additional Information
Precautions
- Eye Avoidance: Avoid contact with eyes and mucous membranes.
- Irritation Monitoring: Discontinue use if irritation develops or worsens.
- Ingestion Prevention: Prevent pets from licking treated areas until dry.
- Proper Storage: Store at room temperature and protect from freezing.
- Child Safety: Keep KetoHex XL Wipes out of reach of children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What are KetoHex XL Wipes used for?
Ans: KetoHex XL Wipes are antiseptic cleansing pads used to support the topical management of skin conditions responsive to chlorhexidine and ketoconazole. The wipes are suitable for cleaning face folds, paw folds, underarms, and groin areas between baths.
Q2: What active ingredients are in KetoHex XL Wipes?
Ans: KetoHex XL Wipes contain chlorhexidine gluconate 2% and ketoconazole 1%. Chlorhexidine provides antiseptic cleansing support, while ketoconazole offers antifungal support for skin conditions responsive to these active ingredients when used as directed.
Q3: How often can KetoHex XL Wipes be used?
Ans: The product directions recommend using KetoHex XL Wipes 1 to 3 times daily or as directed by a veterinarian. Usage frequency may vary depending on skin condition severity and veterinary recommendations for individual pets.
Q4: Can KetoHex XL Wipes be used on dogs, cats, and horses?
Ans: Yes, KetoHex XL Wipes are labeled for topical use on dogs, cats, and horses. Always follow the labeled directions and consult a veterinarian for species-specific skin concerns or treatment duration guidance.
Q5: Are KetoHex XL Wipes safe for face folds and paw folds?
Ans: Yes, KetoHex XL Wipes are suitable for cleansing face folds, finger folds, and paw folds. Care should be taken to avoid contact with the eyes, mucous membranes, and broken or raw skin during application.
Q6: Should pets avoid licking after using KetoHex XL Wipes?
Ans: Yes, pets should not lick treated areas until the skin is dehydrated. Preventing licking helps reduce the risk of ingestion and allows the antiseptic ingredients to remain on the skin surface as intended.
Q7: Can KetoHex XL Wipes be used on open wounds?
Ans: No, KetoHex XL Wipes should not be used on open wounds, cuts, or raw skin. If the affected area has broken skin, consult a veterinarian to determine the appropriate treatment options.
Q8: How long does it take to see results with KetoHex XL Wipes?
Ans: Improvement timelines vary based on skin condition and usage frequency. Some pets may show improvement within several days of consistent use, while others may require longer use as part of a veterinarian-directed skin care routine.
Q9: How should KetoHex XL Wipes be stored?
Ans: KetoHex XL Wipes should be stored at room temperature and protected from freezing. Keeping the container tightly closed between uses helps maintain the moisture and effectiveness of the product.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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