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Trixie Dog & Cat Activity Snuffle Plate - US 4188

Trixie Dog & Cat Activity Snuffle Plate - US 4188

Regular price $5.75
Regular price $22.99 Sale price $5.75
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Flat Foraging Snuffle Mat That Slows Eating and Enriches

Product Description

The Trixie Dog and Cat Activity Snuffle Plate is a flat, plate-shaped interactive snuffle mat that turns mealtime into a stimulating foraging game for dogs and cats. Tuck dry kibble or treats into the soft, eco-friendly felt strips and let your pet work through it by sniffing and searching piece by piece. It comes with a removable plastic tray that keeps the mat from getting crumpled and a non-slip base so it stays steady while your pet enjoys the activity.

Features

  • Natural eco-friendly felt strips
  • Removable plastic tray
  • Non-slip base design
  • Relieves stress and excess energy

Benefits

  • Foraging Enrichment: This toy hides dry kibble or treats between felt strips, encouraging pets to sniff and search for each piece, satisfying their natural foraging and hunting instincts.
  • Mental and Physical Stimulation: Searching through the felt strips engages your pet's nose, brain, and body simultaneously, providing mental enrichment and light physical activity during every feeding session.
  • Relieves Stress and Boredom: The focused sniffing and searching activity has a calming effect on pets, helping to reduce boredom, relieve excess energy, and minimize destructive behavior at home.
  • Removable Tray Prevents Crumpling: The built-in removable plastic tray keeps the snuffle mat flat and in shape during use, extending its usability and maintaining a consistent play surface over time.
  • Non-Slip Ready: The non-slip base keeps the plate stable during play.

Specifications

Dimension

Value

Diameter

15.7 in (40 cm)

Materials Used

Polyester, foam, and plastic.

How to Use

Play Instructions

  • Introduce the Plate: Before first use, let your pet sniff and explore the snuffle plate freely so they become familiar with it and understand it is an enrichment feeding tool.
  • Hide the Food: Scatter bite-size dry kibble or small treats between the felt strips, pushing some pieces deeper for added difficulty and to extend the time your pet spends searching.

Additional Information

Care Instructions 

  • Remove Tray Before Washing: Before placing the snuffle plate in the washing machine, remove the plastic tray to protect the tray during the wash cycle.
  • Machine Wash Cold: Wash the felt mat portion in cold water on a gentle cycle; avoid hot water, which can damage the natural felt strips and reduce their lifespan over time.
  • Air Dry Only: After washing, allow the mat to air dry completely before the next use; do not place it in a dryer, as heat can damage and shrink the felt material.
  • Clear Remaining Food: After each session, shake out or remove any remaining kibble or treats from the felt strips to prevent stale food buildup and maintain hygiene between uses.

Safety Instructions

  • Always Supervise Play: Always supervise your dog or cat closely during use and teach your pet how the snuffle ball works before leaving them to play independently with any foraging toy.
  • Not for Aggressive Chewers: This toy is not appropriate for pets with aggressive chewing habits; it is designed for sniffing and foraging only, not for biting or pulling at the tassels.
  • Dry Kibble Only: Use only bite-size dry kibble or small dry treats inside this toy; wet or sticky foods can soil the polyester tassels and make them very difficult to clean properly.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: What is this snuffle plate and how does it work for pets?

Ans: This is a flat, plate-shaped snuffle mat made of soft felt strips. You hide dry kibble or small treats between the strips, and your pet uses their nose and paws to sniff and search for each piece. It turns every mealtime into a rewarding foraging enrichment activity.

Q2: Is this snuffle plate suitable for cats as well as dogs?

Ans: Yes, this snuffle plate is designed for both dogs and cats of different life stages, from puppies and kittens to senior pets. Its gentle felt strips are soft on snouts and noses, making it a comfortable and engaging enrichment option for pets of any size or breed.

Q3: What is the removable tray for?

Ans: The removable plastic tray sits beneath the felt mat to keep the snuffle plate flat and prevent it from crumpling or bunching up during use. It helps maintain a consistent play surface and should be removed before placing the felt portion in the washing machine for cleaning.

Q4: How does this snuffle plate help slow down eating?

Ans: By hiding kibble between the felt strips, this plate requires pets to sniff out and retrieve each piece individually rather than eating from a bowl at once. This naturally extends mealtime, promotes slower food intake, and can help reduce gulping, bloating, and overeating in dogs and cats.

Q5: Is this snuffle plate machine washable?

Ans: Yes, this Trixie snuffle plate is easy to keep clean. Just take out the plastic tray first, then pop the felt mat into a cold, gentle wash when needed. Skip the dryer and let it air dry fully before using it again. For quick cleanups in between, warm water and a mild soap do the job well and keep it fresh for everyday use.

Q6: What type of food should I use with this snuffle plate?

Ans: Use only bite-size dry kibble or small dry treats with this snuffle plate. Wet, moist, or sticky foods are not recommended as they can soil the felt strips, cause odors, and be difficult to remove thoroughly during cleaning, affecting the mat's hygiene and longevity over time.

Q7: Is this snuffle plate safe for all pets?

Ans: Yes, this Trixie snuffle mat is made from food-safe polyester, foam, and plastic with natural eco-friendly felt strips. It is gentle on snouts and noses. However, it is not suitable for pets with aggressive chewing habits, and supervised use is always required during every play session.

Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.

1. Order Processing Time

Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.

Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.

Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.

Processing time includes order verification, quality checks, and packaging.

Processing time does not include shipping or delivery time.

2. Shipping Methods and Delivery Time

We currently offer the following shipping methods at checkout:

Priority Shipping: $5.99

Expected delivery time: 1–2 business days

Standard Shipping: $2.99
Expected delivery time: 3–6 business days

Free Shipping: $0

Expected delivery time: 5–8 business days

Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.

Estimated delivery times are provided for reference only and are not guaranteed.

3. Shipping Carriers

We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.

Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.

4. Shipping Costs

We ship orders to addresses within the United States.

Shipping costs are displayed at checkout based on the shipping method selected by the customer.

Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.

No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.

Please allow up to 48 hours for tracking details to become active.

6. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.

Additional shipping or handling fees may apply for re-delivery.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will assist in investigating the issue with the carrier.

While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.

8. Damaged Packages

If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.

We will review the case and assist according to our Return & Refund Policy.

9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time.

Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.

Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.

1. No Exchange Policy

We do not offer exchanges at this time.

This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.

2. Return Eligibility

You may request a return if all of the following conditions are met:

The return request is submitted within 30 days of confirmed delivery

The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation

The item is not listed as non-returnable (see Section 3)

Returns requested after the 30-day period will not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

Items marked as Final Sale or Non-Returnable at the time of purchase

Gift cards or store credit
Digital products or downloadable content

Items that show signs of use, damage, or alteration not caused by us

4. How to Initiate a Return

To start a return, please contact our customer support team and provide:

Your order number
The item(s) you wish to return

Reason for return (for internal reference only)

Returns sent without prior authorization may be refused.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.

6. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider

Refund amounts may be reduced for items returned in unacceptable condition

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.

8. Refused or Undeliverable Shipments

Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.

9. Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.

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