PetSafe Drinkwell Pet Water Fountain - US 7554
PetSafe Drinkwell Pet Water Fountain - US 7554
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- The return request is submitted within 30 days of confirmed delivery
PetSafe Drinkwell Water Fountain
Keep your furry family member hydrated with the PetSafe Drinkwell 1/2-Gallon Pet Water Fountain! This unit mimics the free-falling water stream of a kitchen sink faucet to encourage hydration. The adjustable flow control allows pet parents to choose from near-silent circulation on the lowest setting to a tranquil stream on the highest to accommodate the pickiest of pets.
This fountain includes a foam and charcoal filter that removes odors and catches hair and debris, and filter replacements can be purchased here on Chewy! The unit’s constant water circulation helps prevent bacterial growth, serving up a reliable source of healthy water for your little one. Made of BPA-free plastic, the PetSafe Drinkwell 1/2-Gallon Cat Drinking Fountain is designed without any pesky corners or cracks to facilitate cleaning, and it’s safe for dishwasher use.
What are the Benefits of the PetSafe Drinkwell Water Fountain?
- Flowing Stream Encourages Drinking: The free-falling water entices pets to drink more, supporting hydration.
- Adjustable Flow Control: Customize the water stream without disassembling the unit, ideal for picky drinkers.
- Dual Filtration: Carbon filter removes odors and bad tastes, while the foam filter captures debris, hair, and sediment.
- Inhibits Bacterial Growth: Constant water circulation keeps water fresh and discourages bacterial buildup.
- Easy to Clean: BPA-free plastic design, with fewer crevices and dishwasher-safe components (except motor and cord).
Product Specifications
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Breed Size : All Breeds
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Lifestage : All Lifestages, Adult
- Material : Plastic
Directions for Use
BPA-free plastic design comes apart for easy cleaning and is designed with less hard-to-clean corners and crevices.
Disclaimers
Capacity is calculated by total volume. When using container, choose a capacity greater than what you need to prevent overfilling and spills.
What's Included
Pet Fountain, Carbon Filter, Foam Filter, Fountain Pump with Adaptor, Quick Start Guide.
Sizes
| Capacity | Overall Length | Overall Width | Overall Height |
| 64 oz | 10.3 inches | 9.5 inches | 9.2 inches |
Shipping & Returns
Shipping Policy
We offer multiple shipping options, with most orders shipping within 1-2 business days. Delivery times vary based on location and shipping method. For full details, view our Shipping Policy.
Return Policy
If you’re not satisfied with your purchase, we accept returns on unopened, unused items within 30 days. Visit our Return Policy for details.
FAQs About PetSafe Drinkwell Water Fountain
Do you sell replacement filters and supplies?
Yes, we carry Drinkwell Replacement Carbon Filters and Drinkwell Foam Replacement Filters compatible with this fountain. Links to these items can be found near the fountain's description.
Does this fountain have an auto shut-off when it runs out of water?
No, this fountain does not have an automatic shut-off feature, so ensure it does not run dry to protect the pump.
Do you sell replacement pumps?
Replacement pumps are currently available directly through the manufacturer's website.
What are the dimensions of the 2-gallon capacity fountain?
The 2-gallon fountain measures 15.4 inches (L) x 14.6 inches (W) x 10.1 inches (H).
How well does this handle pet slobber?
The fountain’s continuous water circulation inhibits bacterial growth, and the dual filtration system removes hair, debris, and odors, providing clean, fresh water for your pet.
Will the fountain run during a power outage?
No, the fountain will not operate if the power goes out. However, its open bowl design allows pets to access water even without power.
Is this fountain dishwasher safe?
Yes, most parts are dishwasher-safe on the top rack, excluding the motor and cord.
How often do the filters need to be replaced?
Replace the carbon filter every 2-4 weeks and the foam filter every 1-2 months depending on use.
Can the fountain run on batteries?
No, this fountain plugs into a standard AC outlet and does not run on batteries.
Where is this water fountain manufactured?
The fountain is manufactured in Vietnam.
Is a replacement motor available?
Currently, PetSafe does not offer replacement motors for this fountain.
Why do filters become slimy so quickly?
Replace the carbon filter every 2-4 weeks and the foam filter every 1-2 months. The frequency may vary depending on how many pets use the fountain and how much saliva or debris is introduced. Regular cleaning can also help minimize residue build-up.
Do I need to take the fountain completely apart to change the filter? Is it difficult?
The fountain is designed for easy disassembly and cleaning, with fewer hard-to-reach areas to simplify filter changes.
How long is the power cord?
The power cord measures 5½ feet.
What are the dimensions of the 1/2-gallon version?
The Drinkwell 1/2-Gallon Pet Fountain measures 10.3 x 9.5 x 6.2 inches.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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