Optixcare Eye Cleaner for Dogs, Cats & Horses (100 ml) - US 4189
Optixcare Eye Cleaner for Dogs, Cats & Horses (100 ml) - US 4189
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Mild, Soothing Eye Wash For Pets
Product Description
Optixcare Eye Cleaner is a gentle eye cleansing solution formulated for dogs, cats, and horses. The mild formula helps remove sticky mucus, eye secretions, and crusty debris while gently reducing tear staining and flushing environmental irritants such as pollen and dust. Chamomile and hyaluron help soothe and hydrate sensitive skin around the eyes. The solution is free from alcohol, peroxide, boric acid, bleach, and antibiotics.
Benefits
- Debris Removal: Helps remove eye secretions, mucus, and crusty buildup.
- Tear Stain Support: Gently aids in reducing tear staining with regular use.
- Soothing Formula: Chamomile and hyaluron help calm and hydrate delicate skin.
- Harsh-Free Blend: Contains no alcohol, peroxide, boric acid, bleach, or antibiotics.
- Flexible Use: Can be applied directly or with wipes, gauze, or cotton pads.
Ingredients
Active Ingredient: Chamomilla recutita (chamomile); Sodium hyaluronate.
Inactive Ingredient: Sterile water; PEG 80; Polysorbate 80; Sodium citrate; Disodium EDTA; Sodium chloride; Sodium perborate.
How to Use
Directions for Use
- Direct Application: Spray or pour onto the affected eye area.
- Pad Use: Apply using gauze, cotton pads, or compatible eye wipes.
- Massage Gently: Lightly massage the solution into the debris before wiping away.
- Heavy Staining: Apply twice daily for up to two weeks.
- Maintenance Care: Use as needed to maintain eye hygiene.
Additional Information
Precautions
- Discontinue If Irritated: Stop use if irritation occurs and consult a veterinarian.
- Topical Use Only: Intended for external use around the eye area only.
- Avoid Ingestion: Prevent licking or swallowing of the solution.
- Child Safety: Keep out of reach of children when not in use.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Optixcare Eye Cleaner used for?
Ans: Optixcare Eye Cleaner is used to gently clean the area around a pet's eyes by removing eye secretions, sticky mucus, and crusty debris. The solution also helps flush environmental irritants and supports reducing tear staining with regular use.
Q2: Which pets can use Optixcare Eye Cleaner?
Ans: Optixcare Eye Cleaner is formulated for use in dogs, cats, and horses. The gentle, harsh-free formula makes the solution suitable for cleaning sensitive skin around the eyes across multiple species when used as directed.
Q3: How often should Optixcare Eye Cleaner be used?
Ans: For heavy tear staining or buildup, Optixcare Eye Cleaner can be applied twice daily for up to two weeks. For ongoing eye hygiene, the solution may be used as needed whenever debris or staining reappears.
Q4: Does Optixcare Eye Cleaner help with tear stains?
Ans: Optixcare Eye Cleaner helps gently reduce tear staining by loosening and removing buildup around the eyes. Regular use also helps flush debris and irritants that may contribute to ongoing staining.
Q5: What ingredients help soothe the eye area?
Ans: Optixcare Eye Cleaner contains chamomile and sodium hyaluronate, which help soothe, calm, and hydrate delicate skin around the eyes while supporting gentle cleansing during routine use.
Q6: Does Optixcare Eye Cleaner contain harsh chemicals?
Ans: Optixcare Eye Cleaner does not contain alcohol, peroxide, boric acid, bleach, or antibiotics. The formulation is designed to provide effective cleaning while remaining gentle on sensitive skin in the eye area.
Q7: Can Optixcare Eye Cleaner be used with wipes or pads?
Ans: Yes. Optixcare Eye Cleaner can be applied directly to the eye area or used to moisten gauze, cotton pads, or compatible eye wipes for controlled removal of debris and tear staining.
Q8: What should be done if irritation occurs?
Ans: If irritation develops after using Optixcare Eye Cleaner, discontinue use immediately and consult a veterinarian. Stopping use helps protect sensitive eye-area skin and ensures appropriate guidance for continued eye care.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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