Spot Flat Mouse Frankie with Nip Catnip Toy, Assorted Colors - US 9286
Spot Flat Mouse Frankie with Nip Catnip Toy, Assorted Colors - US 9286
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- The return request is submitted within 30 days of confirmed delivery
Fuzzy Catnip and Crinkle Mouse for Cats
Product Description
The Spot Flat Mouse Frankie with Nip from Ethical Pet is a lifelike, fuzzy fur mouse that will delight your cat and make her feel like she's discovered a treasure. Made with a soft outer fabric and filled with catnip and crinkle material, it produces engaging sounds that attract cats. Measuring about 5.5 inches long, it is perfect for swatting, pouncing, chasing, or cuddling alone.
Benefits
- Sparks Hunting Instinct: The lifelike fuzzy mouse switches on your cat's hunting mode for swatting, pouncing, and chasing.
- Catnip Excitement: Catnip filling is irresistible to many cats and helps drive playful, energetic activity.
- Crinkle Sound: The crinkle material adds sound your cat cannot resist, drawing her into repeated play.
- Encourages Exercise: Great for indoor cats to get exercise and satisfy their natural desire to hunt.
- Play Or Cuddle: The cuddly design works well for interactive play or a relaxed solo cuddle session.
- Assorted Colors: The mouse ships in assorted styles and colors, so the look may vary.
Materials Used
The mouse has a soft, lifelike fuzzy fur exterior that is cuddly for cats, filled inside with enticing catnip and crinkle material for stimulation.
How to Use
Specifications
- Length: Approximately 5.5 inches.
- Contents: Catnip and crinkle material.
- Color: Assorted colors and styles.
- Species: Cats.
Usage Instructions
- Toss To Play: Toss the mouse across the floor so your cat can pounce, bat, and chase.
- Interactive Play: Move the mouse to mimic prey and invite your cat into active play.
- Solo Cuddle: Leave the mouse out for a solo cuddle and kick session between play times.
- Supervise Always: Use the toy under supervision and stop play if any part comes loose.
Additional Information
Care Instructions
- Spot Clean: Wipe the mouse gently with a damp cloth, then let it dry completely.
- Do Not Soak: Avoid submerging the mouse in water, as this can damage the fabric and catnip.
- Inspect Regularly: Check the mouse often and remove it if seams open or parts loosen.
- Store Sealed: Keep the mouse in a sealed container between sessions to help preserve the catnip.
Safety Instructions
- Supervised Use: The manufacturer states this toy is intended to be used under supervision during play.
- Remove If Loose: Do not allow your cat to play if any part comes loose or separates.
- Ingestion Risk: Cats can swallow small toy parts, which may cause serious intestinal blockages needing veterinary care.
- Catnip Response Varies: About half of cats do not respond to catnip, and responders show brief behavior changes.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is the Spot Flat Mouse Frankie with Nip?
Ans: This realistic, furry mouse cat toy by Ethical Pet has a soft exterior filled with catnip and crinkle material. Its appealing scent and textured sounds are designed to encourage cats to swat, pounce, and chase.
Q2: Does the mouse have catnip and crinkle inside?
Ans: Yes. The mouse has a soft, cuddly outer surface and is filled with enticing catnip and crinkle material inside. The scent of the catnip combined with the crinkle sound encourages lively, engaged play in many cats.
Q3: How big is the Flat Mouse Frankie?
Ans: The Flat Mouse Frankie measures about 5.5 inches in length. Its size allows cats to easily grasp, bat, kick, and carry it. It is suitable for interactive play with you as well as independent solo play.
Q4: Is this toy good for indoor cats?
Ans: Yes. It stimulates active play by encouraging your cat to pounce, bat, and chase, helping indoor cats stay active and satisfy their natural hunting instincts in a safe, engaging way.
Q5: Should I supervise my cat with this toy?
Ans: Yes, the manufacturer recommends supervising your pet while playing with the toy and advises removing it if any parts come loose or detach. Supervision helps prevent pets from chewing off and swallowing pieces.
Q6: What colors does the mouse come in?
Ans: The Flat Mouse Frankie comes in a range of colors and styles, so it might look different from the picture. This variety allows cats to explore different colors while still enjoying the same catnip and crinkle features.
Q7: Why does catnip not affect some cats?
Ans: A cat's response to catnip depends on genetics, with about half of all cats not reacting. Those that do respond usually show short-lived behaviors like relaxation or increased playfulness.
Q8: How do I clean the Flat Mouse Frankie?
Ans: To clean the mouse, gently spot clean it using a damp cloth and let it dry completely before returning it to play. Avoid soaking it, since too much water can damage the fabric and wash out the catnip.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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