
Soothe and Protect Sensitive Skin Effectively
Product Description
Dermoscent ATOP 7 Shampoo is a high-tolerance, soap-free cream shampoo designed to cleanse and soothe the skin of both cats and dogs. Enriched with Omega-6 and Omega-3 essential fatty acids, essential oils, and caper extract, it hydrates, supports the skin barrier, and provides relief for irritated or sensitive skin. Ideal for regular use, it ensures healthy, balanced skin.
Benefits
- Supports Skin Barrier: Contains essential fatty acids to protect the skin’s natural barrier.
- Hydrates and Nourishes: Creamy texture deeply hydrates the skin, restoring moisture and softening the fur.
- Soap-Free Formula: Gentle on the skin, the shampoo is soap-free, reducing the risk of further irritation.
- Natural and Plant-Based: Made with natural ingredients, including essential oils and fatty acids, for a safe and effective cleanse.
- Ideal for Cats and Dogs: A versatile product suitable for both cats and dogs with sensitive or dry skin.
Ingredients
Aqua (Water), Sodium Coco-Sulfate, Cocamidopropyl Betaine, Caprylyl/Capryl Glucoside, Olus (Vegetable Oil), Capparis Spinosa Fruit Extract/Ocydodecyl Myristate, Xylitylglucoside, Anhydroxylitol, Xylitol, Calcium PCA, Gaultheria Procumbens (Wintergreen) Leaf Oil, Leptospermum Petersonii Oil, Styrene/Acrylates Copolymer, and Sodium Chloride.
How to Use
Directions for Use
- Shampoo Application: Dispense a suitable amount of shampoo onto your pet’s damp coat to cleanse thoroughly.
- Lather the Shampoo: Gently massage the shampoo into the fur, creating a rich lather for thorough coverage.
- Leave on for 3 Minutes: Allow the shampoo to sit on the skin for 3 minutes to maximize its soothing benefits.
- Rinse Thoroughly: Rinse the coat well with lukewarm water to remove all shampoo residue from the fur.
- Repeat as Needed: For optimal results, use the shampoo once or several times a week as needed.
Additional Information
Precautions
- Don’t swallow it: This shampoo is for external use only. Make sure it stays out of your pet’s mouth.
- Watch the eyes: Be careful not to get the shampoo in your pet’s eyes.
- Keep it out of kids’ reach: Store it somewhere safe where little hands can’t get to it.
- Storage: Keep the shampoo in a cool, dry spot, away from light and humidity, to keep it effective.
- Temperature matters: Don’t let it get too hot; storing it over 30°C (85°F) can mess with its quality.
- For pets only: This product is meant for animal use, so don’t use it on humans or internally.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How often can I use Dermoscent ATOP 7 Shampoo for my dog?
Ans: You can use Dermoscent ATOP 7 Shampoo once or several times a week, depending on your dog’s skin condition. It is safe for regular use and helps to maintain healthy skin without causing irritation or imbalance.
Q2: Does Dermoscent ATOP 7 Shampoo help with dry, flaky skin?
Ans: Yes, Dermoscent ATOP 7 Shampoo hydrates and nourishes dry, flaky skin. Rich in Omega-6 and -3 fatty acids, it restores moisture and softness, leaving the coat and skin healthy and comfortable.
Q3: Can Dermoscent ATOP 7 Shampoo be used on puppies or kittens?
Ans: While Dermoscent ATOP 7 Shampoo is gentle and safe for adult cats and dogs, it's always best to consult your vet before using it on puppies or kittens, as their skin may have different sensitivities.
Q4: What should I do if Dermoscent ATOP 7 Shampoo gets into my pet’s eyes?
Ans: If Dermoscent ATOP 7 Shampoo comes into contact with your pet’s eyes, rinse them immediately with clean water. Avoid direct contact with the eyes when using the shampoo for your pet’s safety.
Q5: Is Dermoscent ATOP 7 Shampoo soap-free?
Ans: Yes, Dermoscent ATOP 7 Shampoo is soap-free. This makes it perfect for dogs and cats with sensitive skin, as the formula reduces the risk of irritation, keeping your pet’s skin and coat healthy and irritation-free.
Q6: How should I store Dermoscent ATOP 7 Shampoo?
Ans: Store Dermoscent ATOP 7 Shampoo in a cool, dry place, away from light and humidity. Ensure the temperature remains below 30°C (85°F) to maintain the product’s effectiveness and prevent degradation.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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