Altalube Ophthalmic Ointment 3.5g - US 0105
Altalube Ophthalmic Ointment 3.5g - US 0105
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- We offer worldwide shipping to all countries and regions
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- The return request is submitted within 30 days of confirmed delivery
Gentle Eye Relief for Dogs and Cats
Product Description
Altalube Ointment combines mineral oil and white petrolatum to soothe and lubricate dry, irritated eyes in pets. It forms a protective, moisture-locking barrier over the ocular surface to relieve dryness and prevent further irritation. The sterile, preservative-free formula ensures gentle, safe use for dogs and cats.
Benefits
- Long-lasting lubrication: Mineral oil and petrolatum provide an extended protective layer over the eye surface.
- Soothes dryness: Helps relieve symptoms of dry or irritated eyes for pets.
- Protective barrier: Creates a moisture-locking film that shields the eye from further dryness or environmental irritants.
- Preservative-free & sterile: Reduces risk of irritation, suitable for sensitive pet eyes.
Variants
At present, only one known packaging variant is available: 3.5 g sterile ophthalmic ointment tube.
Ingredients
Active Ingredients
- Mineral Oil (15%)
- White Petrolatum (85%)
Inactive Ingredients
- Lanolin Alcohols
How to Use
Directions for Use
- Lower lid application: Pull down the lower lid of the affected eye and apply a small one fourth inch amount inside the eyelid.
- Use frequency: Apply every 3 to 4 hours or as directed by a doctor.
- Avoid contamination: Do not touch the tip of the container to any surface.
- Replace cap: Replace the cap after each use.
Disclaimer: This usage information is provided by the manufacturer. Always consult your veterinarian before administering or adjusting any supplement for your pet.
Additional Information
Precautions
- For eye use only: The ointment is intended for use in the eyes only.
- Avoid contamination: Avoid touching the tip of the container to any surface.
- Stop use if symptoms persist: Stop use and ask a doctor if pain, vision changes, continued redness or irritation occur or if condition worsens or lasts more than 72 hours.
- Keep away from children: Keep out of reach of children.
Storage Information
- Room temperature storage: Store at 15 to 30 degrees Celsius (59 to 86 degrees Fahrenheit).
- Protect from freezing: Do not allow the product to freeze.
- Keep tightly closed: Keep the tube tightly closed when not in use.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: Can Altalube Ointment be used to relieve eye dryness?
Ans: Altalube Ointment is formulated to relieve dryness and irritation of the eyes. It works by lubricating the eye surface and creating a protective barrier. The manufacturer states it is intended to prevent further irritation and soothe dryness when used as directed.
Q2: How often should Altalube Ointment be applied?
Ans: The manufacturer instructs users to apply a small one fourth inch amount of ointment inside the lower eyelid every three to four hours, unless a doctor provides different directions. This frequency helps maintain consistent lubrication and comfort.
Q3: What precautions should be followed while using Altalube Ointment?
Ans: The product should only be used in the eyes, and the tube tip must not touch any surface to avoid contamination. Users should stop application and consult a doctor if pain, vision changes, or persistent redness occur.
Q4: What ingredients are included in Altalube Ointment?
Ans: According to the manufacturer, the active ingredients are mineral oil and white petrolatum, which together provide lubrication and protection. The only listed inactive ingredient is lanolin alcohols. These components create a moisture-preserving ointment for eye comfort.
Q5: How should Altalube Ointment be stored?
Ans: The ointment should be stored at room temperature between 15 and 30 degrees Celsius. It must be protected from freezing and kept tightly closed when not in use to maintain sterility and product quality, as stated by the manufacturer.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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